Here are the most frequently
asked questions regarding Exceed i Scale:
1. What is
Intelligent Precision Electronic Scale?
Intelligent Precision Electronic Scale or simply Exceed i
Scale is the latest STATE-OF-THE-ART digital weighing and multi-purpose
scale from Elane. It is not only a weighing scale but it has other functions
which cannot be found in an ordinary scale. Combined hardware and software
specifications make Exceed i Scale an amazing and powerful
main page to see more specifications and
features of this scale.
2. What are the main
functions included in an Exceed
The main functions of
i Scale include: batch
weighing, counting function, weight factor function, weight percentage
function, weight difference function, and count difference function. For
more details about these functions, please check out the
3. What are the interesting features of the Exceed
Aside from the above-mentioned main functions, this scale also includes 10
programmable functions which are fully customizable. Users can select which
functions to activate in the scale. For more information about these
programmable functions, click
4. What are the
different models of
The Exceed i Scale comes in three models:
500g/0.05g, Exceed i 5kg/0.5g, Exceed i
5. What is online software
update for Exceed i
Exceed i Scales are constantly being
improved by Elane - in terms of software and its functions and users will
benefit from these updates. In cases where Elane issues software updates
(for software improvements or software corrections), it is very easy to keep
your Exceed i Scale updated, too. You can just
download Exceed i PC Program*** for FREE and use
it to update your scale. You also need to
register your scale in order
to avail of the free software update.
6. What is an Exceed i PC
The Exceed i PC Program is the
application that will let you maximize the full potentials of your Exceed
Scale. It lets you access your scale and retrieve important data and
information from all of its functions. This application will also let you
update your scale with its latest software. And note that this can be
downloaded for FREE!
7. How can I get a
copy of Exceed i PC Program for my Exceed
You can freely download the
latest setup file for Exceed i
PC Program here.
8. How do I use the Exceed
i PC Program to update my Exceed
Exceed i Scale can be connected
to the computer and will communicate with the Exceed i PC Program during
software update. You need to have the INTERFACE CABLE for your Exceed i Scale to connect it to your computer. This interface cable
comes with the Exceed i
Scale for FREE.
9. I have more than one
Exceed i Scale, can I use the same Exceed
i PC Program to update all my scales?
For our INDIVIDUAL CUSTOMERS.
For the meantime (for security reasons), we are restricting the use of
PC Program installed on ONE computer to ONE Exceed
moment you install and use Exceed
PC Program to update an Exceed
it is exclusive for that specific scale and you will not be able to update
Scale using that Exceed
PC Program. You need to install
PC Program in another computer to update another scale.
For our DEALERS: YES. Dealers will be given Exceed Scale
PC Program that can
update several scales. After installing Exceed Scale
PC Program, it can be
used to update multiple scales. The main reason for this is to allow our
dealers update their scales on stock when there are rate changes.
10. How do I use
programmable functions of the Exceed
Programmable functions of the scale can be used once they are unlocked using
a code. These programmable functions are not offered free on the Exceed
Scale and you need to purchase unlock codes for each function. To purchase
code for a certain function, click
11. It is noted that purchase and price of Data Log function unlock code
includes an external memory cartridge. What is the use of this cartridge?
Yes, this external memory cartridge is included in the purchase of Data Log
function unlock code. This is used in data logging of weight. It serves as a
data storage of logged weight values. Data stored in this cartridge can be
retrieved using the Exceed
12. I have registered
an Exceed i
Scale under my account, but now I am reselling it to another
person, can he/she still register the scale under his account?
YES. If you are a scale
distributor and have registered several Exceed i
Scales for software
update, you may delete these scale registration accounts so that your
customers or other end-users will be able to register their scales under
their account. Customers who are reselling their scale can also do the
same thing. Under the Exceed Registration menu, you can find the submenu
Delete Scale Registration. Go to this page and enter the valid 8-digit
serial number of the Exceed
i Scale you want to delete its registration.
13. I read a "Scale Remote
Calibration" feature of my Exceed i Scale? What is this all about?
Scale Remote Calibration allows
you to calibrate your scale using the Remote Calibration Program either by
adjusting your local gravity value or using a standard weight from which you
can specify your own or you can choose from our list of standard objects.
For more details, click